Sorry if anyone has tried calling or emailing us this week. We've been swamped here with one of our own, Steph, in the Hospital. She was out sick 3 days last week with what she thought was the normal sickness going around, then out Monday of this week and out today while she's in the Hospital. We're not sure if it's anything serious at this point and hopefully with a little TLC she'll be better soon. Stephanie handles all of the shipping and order processing for us and we're working hard to ensure this does not cause any shipping delays for you guys. Myself, I'm just returning this evening from a four day military exercise and Bruce and I will be working our butts off to get everything back up to speed from the past week's craziness asap. If you have experienced any problems because of our unexpected situation we apologize and thank you in advance for your understanding as we "clean up". Customer service is extremely important to HHP and all of you know that is what we are known for. If you have left a voicemail message, we will start returning phone calls this evening and tomorrow. If you have experienced a problem with a part, or anything for that matter with your order, please drop me a pm with your name and telephone number and we will get back to you asap. Thanks! Joshua, HHP
Awesome Josh... Open communication at its finest in this thread. Our thought s go out to Stephanie for a speedy recovery.
Josh your track record is probably the best around....thanks for updating everyone and I hope Stephanie has a speedy recovery....
Good to see you today Josh. Another fine event you put on for us. I dont know if we thank you enough, but thanks
Like I said on the phone to Bruce, hopefully Steph gets back in tip top shape soon and thanks a lot for the heads up Josh!
