With all the threads I am seeing where we have had folks coming out with great tunes I felt THE OPPOSITE. I have just gone through a tuning nightmare with every bit of Murphy's Law thrown in. What was suppose to be a simple racing tune setup turned into 2 days of frustration, nightmare and disaster. The total disbelief is that happened not at one of your local "Joe Tuner shop" but at "top notch" vendor location. At this time I will not disclose where I went as there are some things that are being worked out and I want to keep things on the level without going into a vendor bashing thread. I am still walking around in a daze as my car is sitting currently at my dealer essentially BROKE. I dropped it off after limping home after a long 4 hour drive from the vendors location. I say limped home because somehow between coming off the dyno out of the shop nobody noticed that 1. The TPS light was on indicating that I did not have any readings on front tires. Came on after 15 minutes on the road. 2. CEL lights ( from the O2 sensors being put back on) 3. Squiggly/ABS/ESP light lit up. ( big problem) Tune on the car is NOT the orginal and the HP is LESS then when I came there with. ( this I am aware of and had to be done SO I COULD get home) I realize that everyone was in a hurry being it was late Friday afternoon as the car had been worked on all afternoon to get a workable tune. Now it going past everyones work shift they wanted to get home. Gee thats great but what about me the customer long ways from home? I do not want to go into great detail on what happened during this 2 DAY fiasco. I will say that I started this by stating I just wanted a simple race tune and the original tune that I had on the car I was totally satisfied with and did not want touched. Somehow it got corrupted ? I will say this 1. I lost my original custom tune which I had indicated I wanted to keep. 2. My PCM had to be flashed at a dealer location. 3. I seem to have had not only a bad PCM but but a Diablo programmer as well. Wow think about the possibilities of that happening. My original tuner never had any problems uploading or installing any tunes. 4. Oh by the way...after all of this.... I am still being charged for a tune with the possiblity having anothe Diablo tuner added on to the as well. I have spoken to a couple of folks privately about this and they have told me that I should come out on with it to the forums. I am going to wait a bit until I hear from the "vendor" and hopefully work this through.
That sucks man. Anything we, the SRT/C can do for you, please let us know. Hopefully the Vendor will step up and take care of you.
james - i am truly sorry to hear about your tuning troubles. i hope things get fixed asap! good luck!!
DynoSteve will be back in town in a month or so. If there is anyone out there that could sort through this mess it would be him.
Sorry to hear bro. If they are a supporting vendor here, perhaps we can help assist you as well. Let us know.
UJokin' - I hope you are joking because this seriously sucks!!! The story is a heartbreaker, but the worst to me is that they gave you the rush job on a Friday. Get out of the f'in business if you are going to do that to someone else's car. Treat it like your own!!! Time to out the shop before someone else makes the same mistake by going to them. Eric
Man I hate to hear this I have been in your shoes before, fried PCM, Bad handheld tuner (superchips) and NO working vehicle.
Well even as of tonite my car is still sitting at the dealership I have a great group of guys working on it as the service department at the dealer (Starr Motors is outstanding and very MOD friendly).... Also when I called my original tuner explaining the mess I got myself into they indicated it was not a problem to bail me out this mess as soon as I have my car back. Thank goodness for guys at DTP Racing ...Brent and Frank... who are supporting vendors here!
So why is it at the dealer? I'd limp on over to DTP if you're heading there after the dealer anyway. I wouldn't expect any dealership to have anyone working there with the talent to get it running sort of right with that TB on there.
Being the car had the squiggly\NO ESP\ABS light on I need the dearlerhsip to checkout why it was staying on. The dealership has a couple of techs that work on modified cars. I trust them with my car.