Kudo's to Casa Chrysler on the west side

Discussion in 'The SRTConnection Lounge' started by URToast, Apr 30, 2008.

  1. URToast

    URToast Freed Speak

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    Couldn't find a "Dealer" section, if im just blind admins pls feel free to move the thread.

    Anyway, in another post I was questioning a call from the shop telling me I would have to replace rear pads and rotors at 17k, I left a message with some questions with the service manager and within a half hour, got a call that they would do the work under warranty.

    In the past, they installed a iPOD integration system that developed an intermittent short in the cable, they also replaced not just the cable but the whole unit. (thats happening today too)

    Also In the past I had the plastic belly pan (for the lack of another description) underneath fly off and they replaced it for nothing.

    I got to give these guys Kudo's, Ive always been impressed with their service. I have the 3 yrs free oil change and in the 2 yrs Ive had the car haven't spend a dime (except the initial iPOD purchase).

    I guess Im just waiting for things to go seriously wrong because good service from a dealer is not something Im used to but everytime they come through.
     
  2. durangatang

    durangatang asphaultmeltingeuphoria

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    I've worked with them several times and always been pleased with their service. One of the salesman over there is a complete retard but they are a dime a dozen. I've only bought jeeps from there but it sounds like Chryslers are treated just the same.