/ Register

I learned AGAIN...why to never take your car to the dealer!

Discussion in 'The SRTConnection Lounge' started by SRT8U, Jun 4, 2008.

Page 2 of 3
  1. Jun 5, 2008 #21
    SRT8U

    SRT8U Supporting Vendor

    Messages:
    1,726
    Likes Received:
    0
    Joined:
    Nov 7, 2007
    Location:
    S Florida
    Great idea, I would have done that if I thought there was a reason for them to drive the car..I specifically told them the light comes on even when the car is idling so there is no need to drive it. The service advisor told us today...they take EVERY Car on a test drive. So I guess if I come in because my radio doesnt work they take it for a test drive WTF!
    Hopefully...crosses fingers... this is never an issue again...warranty is up and we can fix pretty much anything that is mechanical on the car anyway.
     
    Last edited: Jun 5, 2008
  2. Jun 5, 2008 #22
    StevoSRT

    StevoSRT Moderator

    Messages:
    19,139
    Likes Received:
    2
    Joined:
    Nov 6, 2007
    i'd still write to dodge...tell them how this kinda crap adds to them not selling more cars and people not going to dealers for service

    i mean i should not have to go into work late because i have to stand next to the guy whos doing my oil change because i dont trust them...but i dont lol....not everyone can stand next to them the whole time they have your car and you shouldnt have to worry about it every second that they have your car...

    and no they shouldnt treat the SRT special...they SHOULD TREAT ALL CARS WITH RESPECT but they dont....

    i am all worked up about it and it wasnt even my car lol....i'd give em hell man
     
  3. Jun 5, 2008 #23
    SRT8U

    SRT8U Supporting Vendor

    Messages:
    1,726
    Likes Received:
    0
    Joined:
    Nov 7, 2007
    Location:
    S Florida
    Oh you will get a kick out of this..while we are standing there talking to the service guy...in the background they are unloading a minivan from a flatbed...they drive that thing off the flat bed at high speed...boom off the back it goes. Lisa turns around sees this and says to theservice guy...well I guess thats how it happened! Priceless!
     
  4. Jun 5, 2008 #24
    StevoSRT

    StevoSRT Moderator

    Messages:
    19,139
    Likes Received:
    2
    Joined:
    Nov 6, 2007
    hahahaha..nice...

    way to treat someone elses car with any respect at all...

    you should go "test drive" the service managers car and see what he thinks of its condition when you return it :shifty:
     
  5. Jun 5, 2008 #25
    NitroCrzy

    NitroCrzy New Member

    Messages:
    22
    Likes Received:
    0
    Joined:
    Nov 17, 2007
    Location:
    Dhahran, Saudi Arabia
    Does anyone have the complaint email for these? I have more than an earful I'd like to get off my chest too. Very similar to SRT8U's experience.........
     
  6. Jun 5, 2008 #26
    SRT8U

    SRT8U Supporting Vendor

    Messages:
    1,726
    Likes Received:
    0
    Joined:
    Nov 7, 2007
    Location:
    S Florida
    Well when one of the service advisors is driving a fairly new Carrera I guess you can tell they are doing pretty well there and can do what they please lol!
    not sure what the mgr has...he probably has a Lambo lmao!
    :popcorn:
     
    Last edited: Jun 5, 2008
  7. Jun 5, 2008 #27
    StevoSRT

    StevoSRT Moderator

    Messages:
    19,139
    Likes Received:
    2
    Joined:
    Nov 6, 2007
    you should "bump" into his car...then say you will take it back to BMCP and "do the best you can" to fix it MUAHAHAHAHAH
     
  8. Jun 5, 2008 #28
    1FST4DR

    1FST4DR Supporting Vendor

    Messages:
    2,051
    Likes Received:
    0
    Joined:
    Oct 14, 2007
    Location:
    Ft Laud
    Kris,So what was the total damage that happened??Did they give you a rental???
     
  9. Jun 5, 2008 #29
    StevoSRT

    StevoSRT Moderator

    Messages:
    19,139
    Likes Received:
    2
    Joined:
    Nov 6, 2007
    and not for anything...i can "afford a rental" but the guys at my dealer (when i bring my truck in) always just tell me to go take any of their used cars off their lot....

    thats so lame...they suck
     
  10. Jun 5, 2008 #30
    SRT8U

    SRT8U Supporting Vendor

    Messages:
    1,726
    Likes Received:
    0
    Joined:
    Nov 7, 2007
    Location:
    S Florida
    I didnt even try for a rental....I just included that from my previous experience lol!
    They say it happened on the lift..which I am still not sure of...there was no need for the car to be on a lift to begin with as far as I can tell, all they were doing is reprogramming it.
    They scuffed up the underside of the chin spoiler and ripped/cracked/pushed back the undertray ripping out the riviets and pushing out the front of the inner wheel wells.
    Is it the biggest deal that could happen no..but I just don't understand how I can put 36k on my car, drive it everyday, and never curb/bottom out the car once or rip out the underliner and they can do it in one day.
    A bunch of freaking idiots, I really thought there was no way they could screw up reprogramming the airbag sensor, although they can't even do an oil change right either!
    Luckily BMCP does all my work so I don't have to worry about idiots like this normally.
     
  11. Jun 5, 2008 #31
    Cheatek

    Cheatek SRT once, SRT always

    Messages:
    5,628
    Likes Received:
    0
    Joined:
    Nov 27, 2007
    Location:
    Nor Cal
    That's incredible Kris! I can't believe they said that, that's truly amazing man, you gotta find another dealer and you gotta write, email or phone Chry about these morons, just amazing, these guys gotta be stopped! I GET special treatment at my dealer (yea, a 5 star) just BECAUSE it's an SRT and a specialty vehicle! Wow, just wow man, incredible.
     
  12. Jun 5, 2008 #32
    Kevan

    Kevan SRT-10 Owner

    Messages:
    2,076
    Likes Received:
    0
    Joined:
    Dec 15, 2007
    Location:
    New Albany, OH
    Price tells us otherwise.
     
  13. Jun 5, 2008 #33
    SRT8U

    SRT8U Supporting Vendor

    Messages:
    1,726
    Likes Received:
    0
    Joined:
    Nov 7, 2007
    Location:
    S Florida
    YUP!! I told them that the last time when arguing that point..they wanted 11k over sticker at the time we bought (although we didnt pay it) so I guess the sales dept sure thought they were special lmao!
     
  14. Jun 5, 2008 #34
    The Max

    The Max Full Access Member

    Messages:
    184
    Likes Received:
    0
    Joined:
    Jan 31, 2008
    I feel your pain and nothing is going to make this easy.

    Lot of good advice from everybody.

    Upon delivery of my Charger i noticed the front spoiler damage(from someone coming off the delivery truck too fast and not enough ground clearance).

    I flipped out and did not let them repair for fear of more f*** ups.

    Along that note my worst dealer experience,after telling them not to test ride vehicle, was over 90 miles extra on the odometer for test ride. After exploding and getting in the face of the individual that took my car HOME, WTF,the car never saw that dealer again.

    My warden(wife) would say it's only a car get over it. in the end she is right and life is too short.

    Can you imagine that. But my wife never complains when I park far away from other vehicles.

    good luck with your car.


    Sam
     
  15. Jun 5, 2008 #35
    Cheatek

    Cheatek SRT once, SRT always

    Messages:
    5,628
    Likes Received:
    0
    Joined:
    Nov 27, 2007
    Location:
    Nor Cal
    Yea, besides the sales guys and the sticker there's also SRT themselves that might say different too!!
     
  16. Jun 5, 2008 #36
    CentralTexHemi

    CentralTexHemi PUNISHER

    Messages:
    5,844
    Likes Received:
    0
    Joined:
    Dec 19, 2007
    Location:
    Tejas

    I bet your back end is all scratched up from all the fat chicks you haul around:baby::thongue2:
     
  17. Jun 5, 2008 #37
    Cheatek

    Cheatek SRT once, SRT always

    Messages:
    5,628
    Likes Received:
    0
    Joined:
    Nov 27, 2007
    Location:
    Nor Cal
    Jealous.
     
  18. Jun 5, 2008 #38
    QuickSilver

    QuickSilver Hemi? SRTenly.

    Messages:
    175
    Likes Received:
    0
    Joined:
    Nov 7, 2007
    Location:
    Chicago, IL
    FYI...while I've only had minimal experience with them, I've been to Northlake Dodge, and they seemed pretty confident. When I pulled in with my SRT, the service tech immediately got the Asst Manager to handle my service. I thought that was pretty cool.

    Had a good experience, but like I said, it was minimal. I've heard SO many horror stories about Arrigo that I guess the bar was set pretty low...LOL.

    Keep us posted on how this goes!!
     
  19. Jun 5, 2008 #39
    HEMISFEAR

    HEMISFEAR Ur Friendly Canadian

    Messages:
    7,014
    Likes Received:
    0
    Joined:
    Oct 12, 2007
    Location:
    Motor City, Canada
    Sam, the wife's right...but I would probably stroke out if some jackass put 90 MILES on my car. Who gives him the fn right?? That's grounds for sending him to the dentist....at the very least...he should have been fired.
     
  20. Jun 5, 2008 #40
    Goats

    Goats God of skittles

    Messages:
    2,482
    Likes Received:
    0
    Joined:
    Nov 6, 2007
    Location:
    sOuTh FlOrIdA
    Damn it why didnt see this thread earlier about Arrigo luckily i only had to bring my car in only once there but im going to need to do it again real soon cause of the sunroof seal looks like shit cause my warranty runs out in Oct. and i know Arrigo cant work on CRD's for shit cause the liberty i have has been there so much cause of oil leaks on the turbo and other things
     
Page 2 of 3